LATAM Reaffirms Excellence and is Crowned South America’s Top Airline for the Seventh Consecutive Time.
LATAM Airlines Group celebrated another milestone in its journey, once again being recognized as the “Best Airline in South America.” This honor, presented by the renowned Skytrax organization at its 27th World Airline Awards, solidifies a dominance that has now lasted seven years.
The South American carrier’s excellence extended beyond the main title. Demonstrating remarkable quality across various segments, LATAM also excelled in six other regional categories. Among these were awards for its cabin crew quality, comfort and innovation in its business and economy classes, and the excellence of its VIP lounge in Santiago.
Passengers Dictate Award Outcomes
This prestigious recognition is the result of an extensive global satisfaction survey. From September 2025 to August 2026, approximately 24.8 million passengers from around the world shared their travel experiences. These anonymous assessments were crucial in determining the winners in each category.
Investments in Quality and Customer Experience
The significant achievement reflects LATAM‘s continuous investments in service enhancement and passenger experience. This success aligns with the four-star rating awarded by Skytrax in March 2026, the expansion of free Wi-Fi access for loyal customers, and the launch of new Premium Business cabins, designed to elevate comfort on long-haul flights.
Paula Miranda, Senior Vice President of Customers at LATAM Airlines Group, highlighted that the award is a direct reflection of the modernization of onboard services and the commitment to showcasing South American identity in its operations.
We have been dedicated to creating a flight experience that celebrates the rich culture of South America, from the design of our cabins to our culinary offerings, featuring dishes prepared by renowned regional chefs on our international flights.
This distinction reinforces LATAM‘s leading position in the South American aviation market and signals a promising future, driven by excellence and a focus on customer experience.
